We take extra care to ensure your material is secure and protected. As a result, our help center requires very strong passwords. Please use the following tips for creating very strong passwords:
Avoid patterns, consecutive letters (either alphabetical or on the keyboard) and numbers
Avoid replacing letters with similar numbers or symbols (example 3 for e or $ for s)
Avoid short passwords.
Do use a password manager to generate long/random passwords
Do use lots of ‘parts’ to your password, which can make it hard to crack and easier to remember. Four unrelated english words is very strong (correcthorsebatterystaple), as is a combination of words and random numbers (tape934elephant%*)
Hours: 9:30 AM – 5:30 PM Eastern Time
Phone: 781-890-4300 (By appointment)
When needed, an AVS Support Representative may request a session to further assist in resolving your case. Additionally, we may create a session to offer deeper insight into our technology during the Sales process, assist with examples, or offer best practices in design and architecture. Feel free to inquire more by submitting a request in our AVS Support Help Center
Self-Help Support Pages
The following pages will provide detailed information on Operating Systems, Supported Product Versions, and other product requirements.